• Orders can be shipped or picked up in-store.
• We currently only ship across Canada.
• All orders are shipped via Canada Post Expedited Tracking.
• If you are located outside of Canada and would like to place an order, please contact us by email at shop@zero20.com and we will see if arrangements can be made.

• Sale items are final sale and cannot be returned or exchanged.
• We offer the same 14-day return policy on regular priced merchandise in-store & online.
• Returns will be issued a store credit for the amount of the item(s).
• Costs to mail/courier back returnable items are to be paid by you. We do not refund shipping charges.
• Any returnable items can be returned for free at our in-store location.
• For more information please see our full Returns & Exchange Policy. If you need any further assistance, you may contact us via email at shop@zero20.com or telephone 905-851-6041.

We carry brands from all over the world which all fit slightly differently.

To ensure a perfect fit, you may contact us with your child's measurements and the item number and we will gladly measure the fit for you. We typically suggest an average child buys one size bigger than their age.

If you have any questions, please contact us via email at shop@zero20.com or by telephone 905-851-6041.